EDUCATION

Strong foundation for a successful future

Omnichannel Conversation
- Manage every interactive journey of students - parents from all Chat channels on one interface.
Student segment
- Create customer groups based on criteria (age, gender, major, source school, achievement...).
Multi-channel campaign management
- Send mass notifications to students - parents via Email, SMS, OTT, Push Web/App...

Lead Management - Oppotunitie
- Manage lead information from sources such as Marketing, direct, referral...
Telesale Campaign
- Create call campaigns with multiple mechanisms: Predictive Dialer, Progressive Dialer, Preview Dialer...
Events
- Create a Web form to register for events, check-in to visit, dial prizes...

Call Center
- Pop-up information, call recording, IVR, Dashboard Monitoring, ACD Queue...
Omnichannel Conversation
- Manage all student-parent interactions from all Chat channels on one interface.
Manage Mailbox
- Assign users to manage mailboxes, create tickets on mailboxes.
Ticketing (Request)
- Record student-parent requests in the form of a slip.
- the ticket to the correct processing department. Monitor the quality of request processing
Surveys (surveys)
- Diverse survey, evaluation via call, SMS, OTT, Email, Web form...
Manage bookings
- Manage all parent meeting schedule, trial class schedule, admission...
Manage parent-student information
- Manage information from basic to detailed such as: Name, gender, age, ethnicity, same domain, identifier, source field, achievements...

Callbot - Chatbot - Voice QC AI
- Set up a variety of scenarios for many different businesses.
- of STT, TTS, NLP technology...
BPM
- Allows to set up, monitor, automate, and upgrade versions of business processes based on BPMN platform.
Trigger
- Automatically perform tasks based on pre-set conditions such as status change, ticket, lead...