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Call Center
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Worldfone Video Call
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Audio-visual calls can help communicate with one another in real-time via a powerful internet connection.
01.
KEY FEATURES
Survey
Gather feedback from customers after a video call, collect valuable insights, opinions, and satisfaction ratings.
Report & Analytics
Track performance metrics, identify trends, and make data-driven decisions to enhance your operations.
Video call reporting, call playback recording.
Analyst
Analyst Emotion, Gender, Age, ...
Mobile App
Initiate and participate in video calls using your smartphones or tablets.
SDK integration for mobile app.
AI Intergration
Integrates AI capabilities to remotely verify customers' identities through video calls, enhancing security and streamlining onboarding processes.
eKYC, Voice Analyst, ....
Softphone
Make and receive video calls directly from your computers or laptops, eliminate the need for physical phones.
Support Video Calls on Windows, Android, and iOS softphones.
WebRTC
Enables real-time video and audio communication through web browsers without the need for additional plugins or software installations.
Support an App integrated with Video Call on Windows, Android, and iOS.
SDK
Customize and integrate video call functionality into your own applications or systems.
SDK integration for mobile apps.
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e-KYC for Business
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Chatbot - Callbot
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Voice Analytics
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Conversation APIs
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Conversation APIs
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