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NLP stands for Natural Language Processing, also known as Natural Language Processing, which is a field of artificial intelligence (AI) that focuses on the interactive work between computers and natural language. human.
The quick request creation feature on the Zalo mini app aims to capture customer needs and provide quick and timely support, thereby providing the best customer experience when using the service.
Zalo Mini App are "mini programs" running in the Zalo ecosystem. Zalo Mini App can take advantage of Zalo's existing features as well as the advantage of the application's large user base.
AI smart virtual switchboard is an automatic switchboard system that applies artificial intelligence (AI) to interact and support customers over the phone.
